01Challenges
↗︎Billions of euros in ticketing processed across around a hundred partner sites
↗︎Sites using different GDSs and ticketing systems
↗︎Need to streamline all refund processes to improve margins
02Results with Travel Tech Factory
↗︎Audit of refund procedures and accounting systems
↗︎Study of GDS capabilities for native refund streamlining and automation
↗︎Internal processes introduced and replicated across more than 60 partner sites
↗︎Ten million euros in refunds now processed automatically
DELIVERY TEAM03Factories involved
The Travel Tech Factory expertise brought together for this project.
FACTORYTravel Intelligence Factory
AI prepares. People decide
FACTORYTravel Connect Factory
Connect reliably