Make distribution, inventory and sales journeys hold up

Airline and rail distribution is undergoing structural change. NDC is redefining the rules, but operational adoption remains chaotic: unstable APIs, incomplete standardisation and fragile GDS/NDC coexistence. Meanwhile, travellers expect smooth journeys and personalised offers. The pressure is on day-to-day operations.

01AI agents already in production for airlines & rail operators

Less friction between request and action: discover the Travel Tech Factory products processing your day-to-day flows.

M'aï

AI that handles your emails

M'aï understands, qualifies, routes and manages every operational email, enriches the file and executes authorised actions.

↗︎Discover M'aï

T'aï

AI connected to booking tools

T'aï searches, checks, decides and executes directly in the GDS and Orchestra, using natural language, without re-entering data.

↗︎Discover T'aï

M'aï + T'aï

Our winning combination

M'aï qualifies the email, T'aï executes in the GDS. One continuous chain from request to booking, without a break.

↗︎Discover M'aï + T'aï

02Your day-to-day reality

NDC / GDS coexistence

Adding NDC sources increases exposure to risk. Flows multiply without a consolidated view. Silent errors accumulate at peak times.

Stable flows in production

Distribution incidents happen on a Tuesday at 6:02 p.m., when traffic peaks and internal monitoring misses the errors.

Dynamic pricing and personalised offers

Offer & Order management promises targeted offers, but requires robust integrations between inventory, pricing engines and distribution channels.

Fragmented booking journeys

Search, compare, book, pay, confirm: every step is a potential friction point. Conversion rates stagnate while competitors optimise.

Loyalty programmes and ancillaries

Monetising ancillary services such as baggage, seats and upgrades requires clean integrations with booking systems and partners.

Technical debt and costly rebuilds

Legacy systems pile up. Every technological “revolution” lasts three months and leaves more technical debt behind.

03What Travel Tech Factory can do

If the solution exists, we connect it. If it does not, we build it. Every intervention has KPIs defined upfront and measured in production.

Connect NDC, GDS and proprietary APIs

We make systems communicate cleanly and sustainably, with proactive monitoring included.

Stabilise critical flows

Granular monitoring, automated exception management and silent error detection. Every intervention aims to reduce manual corrections.

Optimise the conversion chain

From search to confirmation: robust components, successful payments and well-presented products. Results measured at every stage.

Structure your transformation roadmap

Assessment of flows and friction, a prioritisation matrix and an actionable roadmap. An action plan we know how to implement.

Deploy AI calibrated to your data

Models trained on actual fare rules, availability and business exceptions. AI prepares, people decide.

04Measured results that speak for themselves.

NDC manual corrections cut by 87% in 6 weeks for a mid-sized business

No undetected outages for 8 months after deploying granular monitoring

Availability request error rate cut from 12% to 0.8%

05Sound familiar?

Your NDC flows break at peak times

We deploy granular monitoring on critical flows, identify systematic failure points and resolve them without a major rebuild.

Your conversion rate stagnates despite traffic

We audit the entire booking chain, optimise every step and measure the impact in production.

You add an NDC source without controlling the risks

We rework the integration and add monitoring and exception management. The goal: reliable performance in real conditions.

06Factories you can call on

Each Factory is an independent starting point. Begin with your most urgent need and expand gradually according to your actual priorities.

↗︎Travel Connect Factory

Stabilise NDC/GDS connectors and reduce production incidents

↗︎Travel Web Factory

Optimise your booking journeys and increase conversion

↗︎Travel Intelligence Factory

Deploy AI calibrated to your fare rules and data

↗︎Travel Advisory Factory

Structure your transformation roadmap

07How we work

↗︎1

Assessment

We map your flows, friction points and real performance opportunities.

↗︎2

Prioritisation

Impact matrix, realistic roadmap and KPIs defined before launch.

↗︎3

Execution

Gradual implementation. Results measured in production.

↗︎4

Expansion

Bring in complementary Factories as new priorities emerge.

08Do your flows really hold up in production?

↗︎If the solution exists, we connect it.

↗︎If it does not, we build it.