Book, automate, control, manage

Travel agencies, both leisure and corporate, face pressure on two fronts: the need to offer smooth, competitive booking journeys against OTAs, and growing demands for compliance, reporting and cost control. Business travel is moving towards API-first models, NDC is reshaping access to airline content, and AI promises greater productivity but creates rework when poorly deployed.

01AI agents already in production for leisure & corporate agencies

Less friction between request and action: discover the Travel Tech Factory products processing your day-to-day flows.

M'aï

AI that handles your emails

M'aï understands, qualifies, routes and manages every operational email, enriches the file and executes authorised actions.

↗︎Discover M'aï

T'aï

AI connected to booking tools

T'aï searches, checks, decides and executes directly in the GDS and Orchestra, using natural language, without re-entering data.

↗︎Discover T'aï

M'aï + T'aï

Our winning combination

M'aï qualifies the email, T'aï executes in the GDS. One continuous chain from request to booking, without a break.

↗︎Discover M'aï + T'aï

02Your day-to-day reality

GDS / NDC coexistence

Access to airline content is fragmenting. NDC promises richer offers, but integrating it into SBTs and back offices remains complex and unstable.

Process automation

Ticketing, changes, cancellations and refunds: manual corrections consume entire full-time roles. Automation is essential to economic viability.

Compliance and travel policy

Travel policies drift in practice. Thirty-four per cent of bookings exceed the authorised cap. Exceptions accumulate without tracking.

Agent productivity

Preparing files, manually checking prices and clarifying customer briefs: agents spend more time correcting than selling.

Reporting and oversight

Four data sources, 3 people and 2 weeks to produce an activity report. Oversight is retrospective instead of proactive.

Customer experience and differentiation

Against OTAs, an agency’s value rests on advice, responsiveness and personalisation. Without the right tools, that promise is impossible to keep.

03What Travel Tech Factory can do

If the solution exists, we connect it. If it does not, we build it. Every intervention has KPIs defined upfront and measured in production.

Stabilise flows and connectors

GDS, NDC, supplier APIs, back office and mid office: stable connections that hold up at real volumes. Monitoring included.

Optimise sales interfaces

Smooth booking journeys, optimised search and clear packaging. Every step is a measured conversion point.

Deploy useful AI

Brief clarification in 8 minutes instead of 45. Automated price checks. Structured proposals. Measured agent adoption.

Scale compliance

Policy-aware workflows, integrated approvals and traceable exception management. Full auditability in 4 hours.

Consolidate reporting

Consolidated reporting by entity, project and traveller. Reliable data produced in real time, without tying up a team for two weeks.

04Measured results that speak for themselves.

Compliance increased from 66% to 91% in 3 months with policy-aware workflows

Time from brief to proposal cut from 45 to 18 minutes with clarification AI

Complete audit report produced in 4 hours instead of 3 weeks

05Sound familiar?

Thirty-four per cent of your bookings exceed policy limits

We deploy policy-aware workflows with integrated approvals. Every exception is documented and auditable.

Your agents check every price manually

We deploy an automated verification module. Full coverage. Zero overcharging incidents.

Your activity report takes 3 weeks

We restructure consolidated reporting. Your next report: 4 hours, with 100% reliable data.

06Factories you can call on

Each Factory is an independent starting point. Begin with your most urgent need and expand gradually according to your actual priorities.

↗︎Travel Connect Factory

Stabilise your GDS/NDC flows and automate booking processes

↗︎Travel Web Factory

Optimise your booking journeys and increase conversion

↗︎Travel Intelligence Factory

Deploy AI that accelerates productivity without creating rework

↗︎Business Travel Factory

Scale compliance, control and oversight for business travel

07How we work

↗︎1

Assessment

We map your flows, friction points and real performance opportunities.

↗︎2

Prioritisation

Impact matrix, realistic roadmap and KPIs defined before launch.

↗︎3

Execution

Gradual implementation. Results measured in production.

↗︎4

Expansion

Bring in complementary Factories as new priorities emerge.

08Do your agents spend more time correcting than selling?

↗︎If the solution exists, we connect it.

↗︎If it does not, we build it.