Deliver reliable, monitored travel workflows that remain resilient in production.
Every new connection increases exposure to risk. GDS, NDC, supplier APIs, channel managers, PMS, OBT: systems accumulate, flows become fragile and incidents multiply. Travel Connect Factory connects existing systems cleanly and sustainably. Robust connectors, proactive monitoring, automated error management and API stabilisation: every intervention reduces operational workload and eliminates the manual corrections that exhaust your teams.
01Our approach
Provide stable, gradual connectivity to existing inventories and tools. We make existing systems communicate cleanly and sustainably. Connectors designed to hold up in production. Monitoring that detects problems before anything breaks. Error management that classifies and resolves issues rather than generating alerts nobody handles.
What you get in practice
↗︎Robust connectors — designed to hold up in production
↗︎Flow monitoring — proactive monitoring of data exchanges
↗︎Error management — automated detection, classification and resolution
↗︎API stabilisation — better performance and reliability
↗︎Fewer manual corrections — every intervention reduces operational workload
02Key performance indicators
↗︎Time to production — lead time for new connections
↗︎Incident rate — incidents per connection, measured before and after intervention
↗︎Manual corrections — the volume of human fixes needed, the most telling indicator of integration health
03Practical examples
When NDC causes instability
A mid-sized business adds an NDC source to broaden its offer. Two weeks after go-live: a 12% error rate on availability requests, with 40% of NDC confirmations handled manually. We rework the integration and add monitoring and exception management. Within 6 weeks: a 0.8% error rate and 87% fewer manual corrections.
The flows that break at 6:02 p.m.
A mid-sized OTA suffers recurring evening outages, exactly when traffic peaks. Internal monitoring misses silent errors. We deploy granular monitoring on critical flows and identify 3 systematic failure points. Resolved in 4 weeks. No undetected outages in 8 months.
The supplier API that changes
A hotel supplier announces an API migration with 6 weeks’ notice. The travel business has no consolidated view of its dependencies. We audit the connectors in 5 days, prioritise critical migrations and complete the transition without interrupting availability. Deadline met. No customer incidents.