This Privacy Policy provides users of the Travel Tech Factory website with clear and transparent information in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and French Law no. 78-17 of 6 January 1978, as amended.
011. Identity of the data controller
The controller responsible for processing personal data is:
↗︎Travel Tech Factory
↗︎French simplified joint-stock company (SAS)
↗︎Registered office:
↗︎1330 avenue Jean-René Guillibert Gautier de la Lauzière
↗︎13290 Aix-en-Provence
↗︎Email: contact@traveltechfactory.com
022. Data collected
The contact form lets you send a request with the following information:
↗︎Your first and last name
↗︎Your email address and, optionally, your telephone number
↗︎Your company
↗︎The subject of your request
↗︎The message you would like to send
Required and optional fields are indicated in the form. When you click “Send my request”, the information is sent to the website’s server and then to Lovable Email for delivery to Travel Tech Factory. A temporary IP address fingerprint is used to limit abusive submissions. The form does not create an account or sign you up for marketing.
033. Purposes of processing
↗︎Managing and handling contact requests
↗︎Managing relationships with users and prospects
↗︎Continually improving the website and user experience
044. Legal bases for processing
↗︎User consent for marketing communications where required
↗︎Legitimate interest, particularly for improving services, securing the website and preventing abuse
↗︎Compliance with legal obligations, where required
055. Marketing
The data collected may be used for marketing purposes in accordance with applicable regulations:
↗︎for individuals: on the basis of prior consent
↗︎for professionals: on the basis of legitimate interest, with the right to object at any time
The contact form does not sign you up to a mailing list. Consent to marketing communications can still be withdrawn at any time.
066. Data recipients
The data collected is intended exclusively for:
↗︎authorised internal departments of Travel Tech Factory;
↗︎technical processors involved in hosting, maintaining the website and email correspondence.
Travel Tech Factory ensures that its processors provide sufficient guarantees for personal data protection in accordance with Article 28 of the GDPR. Data is not transferred, rented or sold to third parties.
077. Tools and processors
The website uses Lovable for hosting and Lovable Email to send contact requests to our team. Requests are then handled in our email system. The form does not create a prospect database on the website. No audience measurement or advertising tools are enabled on the website’s pages.
These providers may process personal data on behalf of Travel Tech Factory under contractual arrangements that comply with the GDPR. A detailed list of the tools used is available on request.
088. Retention period
↗︎Prospect data: three (3) years from the last contact
After this period, data is deleted or anonymised.
099. Users’ rights
↗︎Right of access
↗︎Right to rectification
↗︎Right to erasure
↗︎Right to object
↗︎Right to restriction of processing
↗︎Right to data portability (where applicable)
These rights may be exercised at any time by sending a request to:
Any request may require verification of the requester’s identity. Users also have the right to lodge a complaint with the CNIL, the French data protection authority.
1010. Information at the time of collection
The form states the purpose of processing and links to this policy. The “Send my request” button submits the information. Confirmation appears after the sending service accepts the request. If an error occurs, your entries remain visible so that you can try again or contact us directly by email.
1111. Data transfers outside the European Union
In principle, data is hosted and processed within the European Union. However, if transfers outside the EU are necessary, Travel Tech Factory ensures that they are governed in accordance with applicable regulations (standard contractual clauses, adequacy decisions, etc.).
1212. Data security
Travel Tech Factory implements appropriate technical and organisational measures to ensure data security, including access controls, system security and restricting access to authorised persons.
In the event of a data breach, the CNIL may be notified within the regulatory time limits.
1313. Record of processing activities
Travel Tech Factory maintains a record of processing activities in accordance with its legal obligations.
1414. Data Protection Officer (DPO)
If a Data Protection Officer (DPO) is appointed, their contact details will be provided on the website.
1515. Changes to the policy
This policy may be amended at any time to reflect legal, regulatory or technical changes.
1616. Contact
For any questions about this Privacy Policy: