P’ai’lote.
An AI assistant for every agency team member. Purpose-built for their work.
Your advisers already use AI, with or without you. P’ai’lote gives them tools you control, using your data, in your environment.
Request a demoAI is already in your agency. Without a framework.
Today, teams in most agencies already send sensitive information — quotes, customer data and sales proposals — to public AI services such as ChatGPT, Gemini, Mistral and Claude to save time. This is an established habit, adopted spontaneously without a framework or traceability. The question is no longer whether to allow AI, but whether to take control of how it is used.
A library of agents, one for every role.
P’ai’lote structures, secures and centralises AI use in travel agencies. Each team member gets one or more AI assistants dedicated to their role: a library of specialist agents configured for your agency, brand guidelines and processes.
For travel advisers
- Tailored proposals — an itinerary, email and branded document, ready to send in minutes
- Sales pitches — justify prices, highlight service value and respond to objections
- Upselling — insurance, extras and upgrades suggested at the right time
- Smart follow-ups — personalised emails for quotes, balances and renewed contact
- Pre-departure advice — travel documents, packing, formalities and weather
- Dispute management — customer complaints and conversations with tour operators
- Destination advice — recommendations based on the season, weather and geopolitical context
For agency managers — all adviser features, plus:
- Accounting support — day-to-day accounting management
- Sales management — sales, margins and management reports
- Monday briefing — a weekly activity update ready to send
For communications and web teams — all the features above, plus:
- Digital communications — social posts, advertising campaigns, Google Business Profile and newsletters
- Tracking and qualification — leads, KPIs and dashboards
Four everyday situations.
| Situation | What P’ai’lote does |
|---|---|
| A customer calls about a tailor-made trip to Japan | An itinerary, email and agency-branded document, ready in minutes |
| A customer asks for a discount | A sales pitch to justify the price and highlight the value of the services |
| An adviser is on holiday | The manager accesses all conversations and bookings through the back office |
| A customer leaves in 10 days | Personalised travel documents with formalities, weather and packing tips |
Your data belongs to you. Always.
Unlike public AI services, P’ai’lote guarantees full sovereignty over customer data, quotes and sales proposals.
- Data ownership — your documents remain exclusively yours and are never fed into the web
- Dedicated server — no sharing with other agencies, with independence and privacy guaranteed
- GDPR compliance — data is not used to train AI models and is deleted on request
- Controlled retention — configurable retention and deletion rules to meet your obligations
Agent by agent, use case by use case.
The solution adapts to your needs and evolves over time, without a complex platform to roll out all at once. We can move step by step, agent by agent and use case by use case.
Leisure and corporate agencies, from independents to networks.
Leisure and corporate travel agencies, from independents to multi-agency networks, looking to bring professional oversight to AI already used by their teams.
Backed by the Travel Intelligence Factory.
P’ai’lote is backed by the Travel Intelligence Factory, also home to M’aï and T’aï, and built on the belief that AI should prepare the work while decisions remain with people.
Ready to transform
your travel ?
Start with your most pressing need.
We will shape the next steps with you.

